Q:

I've just upgraded to the 6 month app and not seeing any change! When I open the app I’m still getting the free version and option to upgrade showing. Please could you advise?

A:

Restore Previous Purchase only occurs when you purchase the free version, PDF Reader Pro - Lite Edition, from Apple Mac App Store. You don't need to enter license code.

If you purchase it from Website Store or buy the PDF Reader Pro - Your PDF Office from Apple Mac App Store, you don't need to restore previous purchase.

 

Restore Previous Purchase directly in the upgrade window and do not need to re-pay. If it shows Restore Success, congratulations, the previously locked functions (add/remove watermarks, etc.) have been activated and can be used normally. If it failed, please contact us: support@pdfreaderpro.com and provide your purchase record.

 

Due to Apple needs to confirm your purchase info, you may be required to sign in with your Apple ID. When you restore your purchase, make sure you use the same Apple ID previously used to purchase the app.

 

If you install different versions of PDF Reader Pro on your computer, please uninstall all PDF Reader Pro on your computer and then download and install it again from the Mac AppStore.

   
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